KnockKey answers your call box, applies office policies, and routes to the right person or on-call line. Reduce interruptions and improve auditability—without replacing hardware.
Call Box
KnockKey
Reception / Employee / On-call
Door Unlock
A software layer that modernizes legacy entry using the workflow you already have
Call box dials the KnockKey number configured for your office. Works with any legacy telephone entry system.
AI answers instantly, identifies intent (delivery, guest, vendor, building staff), and applies verification checks.
Based on your policies: unlocks via DTMF, routes to reception/employee/on-call, or escalates. Every event logged.
Policy-driven entry that fits how your office actually operates
No front desk? No problem. KnockKey routes visitors to the right person—whether it's reception, the host, or on-call staff.
Cleaners, IT support, and building staff get verified entry during scheduled windows using passphrases—no interruptions to employees.
Calls after business hours go to on-call or security—not random employees. Different policies for different times.
Full event log: who called, when, what was said, what decision was made. Export for compliance or incident review.
Visitors for scheduled meetings can use day-pass phrases. Route directly to their host with one-tap approval.
Deliveries route to facilities or designated receivers—not whoever happens to be near the door.
"We don't have a receptionist anymore. KnockKey routes deliveries to Facilities and meeting guests to whoever they're visiting—if nobody picks up, it escalates. We stopped missing people at the door."
— Office Manager, SF
"The issue wasn't just missed calls—it was inconsistency. KnockKey gave us policy, logs, and a lockdown toggle without replacing hardware."
— Security/IT Lead, NYC
Built with security first. You control the policies. KnockKey executes them consistently.
When uncertain, KnockKey escalates instead of unlocking
"Who are you here to see?" "What company are you with?"
Protection against abuse and repeated unauthorized attempts
Disable all automations building-wide instantly
Full timeline for every call, decision, and action
Deny specific numbers without notifying
Workplace, Security, IT—each with appropriate permissions
Reception → Office manager → On-call/security
"Screens, verifies, asks when needed."
KnockKey is not "AI decides who gets in"—it's policy-driven automation with oversight.
KnockKey works with most legacy telephone entry call boxes
Most legacy telephone entry systems dial standard phone numbers
Common sequences: 9, *9, 99, #9
Building management or self-service—we support both approaches
Takes 2 minutes • No commitment required
Simple per-site pricing with included minutes
Pilot pricing available • Custom enterprise plans for multi-site organizations • Fair-use policy applies
Run a pilot for one site with clear success criteria
We'll agree on measurable goals before starting:
We'll respond within 1 business day with next steps